GDPR regulation
The only data that we collect and store is data that you (our customers, prospects and partners) provide us freely and knowingly: for instance, your contact information in an information request form. We do not collect any sensitive data.
We have nominated a Data Protection Officer (DPO) to supervise our strategy and verify that our processes comply with the GDPR.
Transparency
Personal data are processed in a lawful, fair and transparent manner. This means that we inform our customers, partners and prospects regarding the personal data that we collect, and how we intend to use it.
Purpose limitation
We only collect personal data to achieve a specified, explicit and legitimate business purpose, which is shared with our clients, partners and prospects. For instance, we may collect your contact information in order to get in touch with you as part of your Visual Planning implementation project, to conduct satisfaction surveys, or to let you know about new product release.
Data minimization
We only collect and store relevant, appropriate data that are necessary to achieve the stated purpose: we only ask you for data that we need in order to be able to perform those actions.
Data accuracy
Personal data needs to be accurate and up to date. You may ask us to correct or modify your personal data at any time, by contacting us at sales@build-software.eu / phone +32 16 36 36 00.
Storage limitation & deletion
You may request at any time that your personal data is deleted, by contacting us at sales@build-software.eu / phone +32 16 36 36 00. Your data is only stored for the duration needed to serve the purpose.
Integrity and confidentiality
We have implemented organizational and technical safeguards to protect the personal data that you share with us. For instance, we restrict access to the database in which your data is stored to a limited number of personnel, we control access to our offices, we perform regular back ups of all data (including data that is outside the scope of the GDPR), etc. We have also implemented a crisis management process that describes measures that we take to ensure that your data is secured, and steps that we will take if such safeguards shall be proven defective.
Responsibility
In order to further reinforce our commitment to process personal data in compliance with principles from the GDPR, we have put together a crisis management process, have updated our standard agreements and terms and conditions, and modified contact details forms on our website. All this information may be provided to you at any time.
